Returns & Exchanges
At Frye & Co, we want you to be completely satisfied with your purchase. If your new fashion essentials aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn items with original tags attached into the original shipping box or a similar secure mailer.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the inspection is complete.